Customer Interviews No. 3

Went out and recorded 5 people for this interview - had trouble uploading the videos. Will upload them as soon as I get this issue resolved.

Here is the one-paragraph summary I wrote on the card:
"TripIt is an app and website that allows you to turn your interests into travel itineraries. Planning trips is extremely challenging, especially when you're trying to meet several peoples expectations. Instead, you can use TripIt where you will select where you're going, when you'll be there, fill out your interests and a list of user-gernated trips will appear that best match your preferences. You swipe left or right through trips until you've found the one that you like."

Questions:
Would you use this app if you were traveling to a new city and didn't know what to do for the day?
Would you use this app to pre-plan for trips or use it once you've arrived?

Who:
I went and asked 5 students who were passing through Turlington Plaza on Sunday.

What I learned:
Throughout the interviews I realized that everyone I interviewed struggles with planning trips, especially with multiple people involved. They mentioned how tough it is deciding on what to do. They said that they have a lot of information at their disposal, such as yelp and tripadvisor. However, it's difficult knowing whether or not those things will meet their own interests. Another problem they have is filling their trips with as much as they can, while staying in line with their budget. Everyone said they would use this app to pre-plan and for once they've arrived. They would use it to pre-plan if they were given information push notifications about their trip periodically. People would use this once they have arrived at a city and peoples plans/moods change in the group.